Help Center

How can we help you?

Find answers to common questions or get in touch with our support team.

Getting Started Guides

Buyer's Guide

Learn how to find, buy, and receive your textbooks safely.

  1. 1Browse or search for books
  2. 2Add to cart and checkout
  3. 3Pay securely via Paystack
  4. 4Collect at your PAXI point

Seller's Guide

Start earning from your old textbooks in 4 easy steps.

  1. 1Create your listing with photos
  2. 2Wait for admin approval
  3. 3Ship via PAXI when sold
  4. 4Get paid to your bank account

Buy Requests Guide

Can't find what you need? Let sellers come to you.

  1. 1Post what book you need
  2. 2Set your budget limit
  3. 3Review offers from sellers
  4. 4Accept and purchase

Frequently Asked Questions

Buying Books

Selling Books

Payments & Refunds

Shipping & Delivery

Account & Profile

Safety & Trust

Still Need Help?

Email Support

Get a response within 24 hours

support@dogearedbooks.co.za

WhatsApp

Chat with us on WhatsApp

Start Chat

Support Hours

Monday - Friday

08:00 - 17:00 SAST

Policies & Resources

About PAXI Shipping

We use PAXI for all deliveries because it's affordable, reliable, and convenient. With collection points at PEP stores across South Africa, there's likely one near you!

Ready to start trading textbooks?

Join thousands of students buying and selling second-hand textbooks across South Africa.